Frequently Asked Questions
Answers to what we're asked most — subscribing, delivery, menus and more.
How can we subscribe to the Slim'n Lite program?
It is very easy! Call us at 800-GETSLIM (800-4387546), book your appointment virtually or in person with our dietitian, or simply choose your program online and subscribe via our website.
Who can benefit from a BLite Regime and Weight Control Services - L.L.C - S.P.C meal plan?
Anyone looking to eat healthy, lose weight, gain weight, or control a medical condition (e.g. diabetes, cardiovascular disease, hypertension, PCOS, thyroid disorder) or food allergies — plus new and lactating mums. We have plenty of options for you!
How often should I follow up with my dietitian?
We recommend following up with your dietitian every 2 weeks. This helps us make the necessary changes, when needed, to reach your health and fitness goals.
What are the targeted age groups?
We target all age groups starting from 8 years old. Children below 8 can subscribe to our program with a doctor's consent.
Where do you deliver your meals?
We deliver to Abu Dhabi, Al Ain, Dubai, Sharjah, Ajman, Ras Al Khaimah and Fujairah.
What should I do when I receive my meals?
It is always best to remove the food from the bag or box and place all items in the fridge immediately. If you are away from home, the food will remain safe in your cooler bag at room temperature (not in external heat) for up to a maximum of 3 hours, with ice packs. If you receive your meals in a carton box, the food should be transferred immediately to the refrigerator.
How should I heat up my meals, and for how long?
Food should be removed from the fridge and heated in a pan, oven, sandwich grill or microwave. The lunch and soup containers are microwave-safe; other containers should be emptied into a microwave-safe container for reheating.
What kinds of food do you usually serve?
We serve a wide variety of foods from different cuisines — Arabic, Mexican, Italian, French, Indian and more — to satisfy the varying tastes of our clients.
Can I choose my menu, or do you do that for me?
We run a 10-week cycle menu. You can pick your own menu, or ask your dietitian to do it for you. It features 2 choices for each meal, and you are free to choose according to your preference — though your dietitian can adjust your meal choice if a medical condition requires strict control of certain food items.
Do I have an alternative choice if I don't like the options provided on the menu?
With a BLite Regime and Weight Control Services - L.L.C - S.P.C meal plan, you always have up to 10 choices per meal to choose from.
I am a vegetarian — is there a meal plan suitable for me?
Our menu offers a daily vegetarian meal option.
What is the average weight loss on a BLite Regime and Weight Control Services - L.L.C - S.P.C plan?
You can lose up to 5 kg per month, assuming full commitment to the meal plan. This range can be more or less depending on your metabolism, physical activity and health condition.
What happens if I stop losing weight, even though I'm still committed to the diet?
This phenomenon — "the plateau" — is common among dieters, and usually happens after dieting for a long time. In this case, your dietitian will try various methods to get you back on track, which is why we encourage regular follow-ups with your dietitian.
What if I have an emergency or sudden travel, and need to pause my meals?
You are free to adjust your plan according to your schedule. To stop or restart your boxes, please contact us by phone or email at least 48 hours (2 working days) in advance.
Is there a refund if I don't want to continue the program?
We have a no-refund policy. However, if you don't wish to continue, you can transfer your remaining boxes to a friend or family member.
What are your working hours?
Our offices are open Sunday to Friday, from 9:00am to 5:00pm.